As a people, the Finns aren’t exactly known for being that talkative and Finnish men are particularly reticent. Since arriving in Finland I’ve become much better at shutting up and just being. But as I am what is known in popular parlance as “a people person”, and working in a bar where we provide an alternative to the Finnish culture, I like to challenge the quiet locals by taking an interest in their lives.
Ordering a beer in Finland is usually pretty simple. A man walks into a bar and mumbles “Olut”. A glass of beer and money are exchanged. Transaction over.
When I’m working behind the bar, things often go a little differently. A man walks into a bar and mumbles “Olut”. I smile and say “Hi, how are you doing?”. Man mumbles “Good. Olut”. Then, as sweet as can be, I say, “I’m fine, thankyou for asking. So, you’d like a beer? That will be 4.50€ please.”
The majority of the time this conversation is followed by the (almost literal) sound of ice breaking as the customer realises that real Australians are working inside an antipodean themed bar.
[Oh Dear, that smalltalk concept they taught in high school English, now I have to put it into practice.]
Usually the young man in question will smile, apologise and actually thank me for the beer before asking why I’m in Finland. Other customers, regulars, often past victims of my stirring, will laugh and continue the conversations and human interaction they are having at the bar.
Sometimes, such as today, a customer actually knows no English and will blush. I then apologise anteeksi and continue the transaction traditionally using my limited Suomi vocabulary.
“Neljä euro, viisikymmentä.” “Kiitos”. “Ole hyvä”.
Most of the time, people don’t really tell you how they are feeling, they just respond with a stock standard answer:
I’m fine thanks.
Kittos, Hyvin.
Ça va.
The thing is, I am interested to find out how other people, even strangers, are feeling. Talking to people and finding out their stories was the best part of my charity telemarketing job. Interacting with customers, finding out about their lives and building a rapport is the most rewarding element of working in the bar. Making friends with someone and watching the story of their life take shape by keeping up to date with how they are is fascinating.
Every so often there are those moments when someone actually thinks about your question and responds with “I’m tired”, “It’s my birthday!” or “I’m having a bad day” and there’s a way in, a chance to talk to someone and explore a tiny piece of their life. Finding out about someone else’s life is a bonus that can take my day from a normal, “I’m fine” kind of day into a “Pretty cool actually, I met an interesting person today” kind of day.
Don’t get me wrong, in my book, asking how someone is and receiving a response is not always going to be interesting (that is, if I were to have written a book). At a base level the interaction is just essential. Beyond “hello”, asking how are you, is a gesture, a recognition that you are interacting with another person who exists within their own specific context.
So, if I ever ask How are you?, whether it be via email, this blog or in a real life, reach out and touch me conversation, just remember that I am interested in your answer, whether you be my best friend, a bar customer, an ex or a random blog passer-by.
How are you today?